The decision matrix: a template, a worked example, and when not to use one

A decision matrix — options down the side, criteria across the top, a weighted score in each cell — is the most common formal way to choose between options. It is useful. It is also easy to fool yourself with.

Updated

How to build one

  1. List the options you are seriously considering — three to five is plenty.
  2. Choose four to seven criteria. Each should be something the options really differ on.
  3. Give each criterion a weight from 1 to 5 for how much it matters to you.
  4. Score each option on each criterion from 1 to 5, using facts where they exist.
  5. Multiply each score by its weight and add up each option's row. The highest total is the matrix's answer.

A worked example: choosing a laptop

Criterion (weight)Laptop ALaptop BLaptop C
Price (5)3 → 155 → 252 → 10
Battery life (4)5 → 203 → 124 → 16
Weight (3)4 → 123 → 95 → 15
Screen (2)4 → 83 → 65 → 10
Total555251

A wins — by three points out of seventy. That is the first thing a matrix teaches: when totals are this close, the matrix has not found a winner, it has found a tie, and a one-point change to any score would flip it.

Two ways it quietly goes wrong

  • Backwards weighting. Most people already have a favourite, and adjust the weights — without noticing — until the favourite wins. If you catch yourself changing a weight after seeing the totals, you have learned what you wanted, which is useful, but the matrix did not tell you.
  • Averaging away a deal-breaker. An option that scores 1 on something you cannot live without can still win on totals. Deal-breakers are not criteria; remove those options before you build the matrix.

A faster alternative

Instead of scoring everything, remove options one at a time on the thing that matters most, and look again after each removal — the elimination method. It handles deal-breakers properly and cannot average them away.

And if the slow part is finding the facts for each cell, compare⁄io does that part: type the options, say what matters, and it researches each with a live web search and fills a sourced table of at least ten attributes. Use it to fill your matrix, or skip the matrix and read the verdict.

Questions people ask

What is a weighted decision matrix?

A table that scores each option against several criteria, multiplies each score by how much that criterion matters, and adds the results. The highest total is the suggested choice.

Is a decision matrix better than a pros and cons list?

Usually, because it forces you to say how much each factor matters. A pros and cons list treats a minor pro and a major con as one item each. But a matrix can still average away a deal-breaker — remove those options first.

How many criteria should a decision matrix have?

Four to seven. Fewer and it misses things; more and the minor criteria add enough small points to drown out the ones that matter.