Nagad vs Upay
Researched from 13 sites
-
Nagad
Photo: nagad.com.bd
- Upay
The Verdict
Nagad offers a more extensive physical agent network and lower standard cash-out rates, while Upay provides a more stable, bank-affiliated platform with the advantage of free peer-to-peer transfers. Choose based on whether your priority is the widest possible physical accessibility (Nagad) or a potentially more stable banking-backed environment (Upay).
Detailed Attribute Comparison
| Attribute | Nagad | Upay |
|---|---|---|
| Cash-Out Fee (via App) | 12.99 BDT per 1,000 BDT | 14 BDT per 1,000 BDT (1.4%) |
| Send Money Fee (P2P) | 5 BDT (after 2 free transactions per month) | Free |
| Primary Banking Affiliation | Bangladesh Post Office | United Commercial Bank (UCB) PLC |
| Platform Accessibility | App and USSD (*167#) | App and USSD (*268#) |
| Security Architecture | AI-based detection, Device Binding, OTP/PIN | Blockchain technology, Device authentication |
| Known issues | Institutional instability, regulatory management changes, and past reports of data exposure (CIRT/Daily Star) | Rejected card transactions, non-refundable card fees, and unresponsive customer service (Xolvie) |
| Daily Cash-Out Limit | 30,000 BDT | 30,000 BDT |
| Daily Send Money Limit | 50,000 BDT | 50,000 BDT |
| Support Channels | Helpline (16167), Email, In-app support | Helpline (16268), Email, In-app support |
| Utility Bill Payment Fee | Varies by biller, frequently promoted as zero or reduced fee | First 5 bills per month free; variable fees thereafter |
Sources
13 sites were read by a live web search while this comparison was written.
- en.wikipedia.org
- upaybd.com
- dvbridge.com
- nsave.com
- nagad.com.bd
- instagram.com
- thedailystar.net
- play.google.com
- akurateco.com
- tbsnews.net
- apps.apple.com
- ucb.com.bd
- fbnc-staging.mohfw.gov.in
Searches run:
- “Nagad cash-out charges send money fees coverage app safety”
- “is Nagad or Upay a device or mobile money service”
- “what is Nagad Bangladesh”
- “what is Upay Bangladesh”
- “Upay cash-out charges send money fees coverage app safety”
Who should choose which
Nagad
A state-supported mobile financial service widely used for daily transactions and bill payments in Bangladesh.
Choose it if you prioritize a massive agent network and are comfortable with a service that has faced significant institutional and regulatory scrutiny.
Upay
A bank-backed mobile financial service provider offering competitive fees and integrated banking features.
Choose it if you prefer a service linked to a traditional commercial bank and prioritize free person-to-person transfers.
Quick answers
How much does Nagad cost compared with Upay?
Nagad: 12.99 BDT per 1,000 BDT. Upay: 14 BDT per 1,000 BDT (1.4%).
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