Objective Comparison
Deliveroo vs Just Eat vs Uber Eats
Researched from 10 sites
-
Deliveroo
Photo: deliveroo.ie
-
Just Eat
Photo: just-eat.ie
-
Uber Eats
Photo: ubereats.com
The Verdict
Just Eat leads in restaurant range for Irish users, especially outside major cities. Deliveroo and Uber Eats offer better subscription perks for frequent urban diners. All platforms share similar issues with customer support and variable service fees.
Detailed Attribute Comparison
| Attribute | Deliveroo | Just Eat | Uber Eats |
|---|---|---|---|
| Subscription Benefits Determines if frequent ordering can be made cheaper through a membership. |
Deliveroo Plus (Silver/Gold) for free delivery on qualifying orders. | None available in Ireland. | Uber One membership waives delivery fees on eligible orders. |
| Fee Structure Critical for understanding how much you pay on top of the food price. |
Dynamic delivery fee + percentage-based service fee. | Delivery fee + mandatory service charge per order. | Delivery fee + ~12% service fee + small order fee (if applicable). |
| Restaurant Range Availability varies significantly by your exact location in Ireland. |
Strong in major cities (Dublin, Cork, Galway). | Widest coverage across suburban and rural Ireland. | Primarily focused on large urban population centers. |
| Known issues Helps manage expectations regarding support and resolution. |
Refund denials, driver location inaccuracies, and poor customer support. | Mandatory service charges, AI-bot support frustrations, and delivery failures. | Hidden fees, driver communication barriers, and cold/damaged food disputes. |
| Primary Delivery Model Impacts whether your food is delivered by the shop or a third party. |
Platform-managed courier network. | Hybrid: platform couriers + restaurant-owned delivery teams. | Platform-managed courier network. |
| App Interface Affects ease of use and ability to track orders in real-time. |
Highly rated, intuitive UX with real-time map tracking. | Functional, classic layout; focuses on search and discovery. | Feature-rich, integrates well with wider Uber ecosystem. |
| Typical Commission Cost (to Restaurant) Indicates why some restaurants have higher menu prices on specific apps. |
25% - 30% (delivery included). | 14% (own delivery) to 30% (platform delivery). | 13% (own delivery) to 30% (platform delivery). |
| Support Channels Affects the process of resolving issues like missing items. |
In-app chat and help center; limited human contact. | Primarily AI-driven bot support; email escalation. | In-app automated ticketing system. |
| Payment Options Matters if you prefer paying by cash or specific digital wallets. |
Card, Digital Wallets, and Gift Cards. | Card, PayPal, and Cash (at restaurant discretion). | Card, PayPal, and Uber Cash/Wallet. |
| Grocery Availability Relevant if you order household essentials alongside meals. |
Integrated with select grocery retailers. | Limited integration compared to competitors. | Broad grocery and convenience partnerships. |
Sources
10 sites were read by a live web search while this comparison was written.
- taapcraft.com
- merchants.deliveroo.com
- recharge.com
- myfoodfast.com
- mobiletopup.co.uk
- deliverect.com
- just-eat.co.uk
- foodspark.io
- trustpilot.com
- reddit.com
Searches run:
- “common problems Just Eat Trustpilot Reddit UK”
- “Just Eat UK fees subscriptions restaurant range speed support”
- “Deliveroo UK fees subscriptions restaurant range speed support”
- “common problems Deliveroo Trustpilot Reddit UK”
- “Deliveroo vs Just Eat UK comparison 2026”
- “Deliveroo UK operating areas”
- “Deliveroo vs Uber Eats vs Just Eat UK comparison”
- “Deliveroo UK pricing fees subscription restaurant range speed support”
- “Deliveroo UK customer support guarantees insurance”
- “Deliveroo UK common complaints Trustpilot Reddit”
- “Just Eat UK pricing fees subscriptions”
- “Just Eat UK how it works restaurant range speed support”
- “is Just Eat available in the UK”
- “Just Eat UK customer complaints Trustpilot Reddit”
- “Just Eat vs Deliveroo vs Uber Eats UK comparison”
- “Uber Eats Trustpilot Reddit BBB common complaints”
- “DoorDash Trustpilot Reddit BBB common complaints”
- “compare food delivery services US 2026 DoorDash Uber Eats Grubhub”
- “DoorDash pricing fees subscription restaurant range speed support US”
- “Grubhub pricing fees subscription restaurant range speed support US”
- “Grubhub Trustpilot Reddit BBB common complaints”